Welcome to www.greenkeeply.com. By accessing our website, purchasing our customized plant care services, or utilizing our digital horticultural planning tools, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. Because we operate as an independent service provider based in Singapore and offer customized, digital, and on-site horticultural services exclusively to clients located within the European region, these terms govern your use of our platform and outline our mutual rights, obligations, and risk-mitigation policies. If you do not agree to these terms, please discontinue use of our website and services immediately.
Nature of Our Services and Independent Status
Greenkeeply provides bespoke, customized plant maintenance services, remote horticultural consultations, and digital care planning. We do not manufacture, sell, or ship physical retail products or physical merchandise. All services rendered through www.greenkeeply.com are personal service contracts tailored to individual botanical collections. Furthermore, Greenkeeply is an independently operated personal project and service website; it is not a registered corporate entity or business corporation. Any reference to our services refers directly to personal professional plant care execution and digital advisory.
Geographic Restriction and Target Audience
Our services are offered and directed exclusively toward clients residing within the European region. We do not accept orders, provide on-site services, or distribute digital care plans outside of our designated European service zones. By placing an order on www.greenkeeply.com, you represent and warrant that you are located within the European region and are legally capable of entering into a binding service agreement.
Pricing and One-Time Purchase Structure
All prices listed on www.greenkeeply.com are clearly displayed for each customized plant maintenance package.
One-Time Consumption: All transactions conducted on our platform constitute one-time purchases for specific, customized service packages or digital advisory sessions. We do not utilize automated recurring subscription billing or hidden continuous charges unless explicitly agreed upon in a separate, specialized contractual agreement.
Payment Processing: All secure financial transactions are processed directly through our authorized third-party payment processor, Stripe. By submitting your payment information, you authorize Stripe to charge your designated payment method for the full amount of the one-time purchase.
Digital Delivery, Waiver of Withdrawal Rights, and Chargeback Risk Mitigation
Because a significant portion of our deliverables involves instant digital assets (such as customized plant diagnostic reports, bespoke watering/sunlight schedules, and digital care guides) or immediate scheduling of tailored services, specific European consumer protection provisions apply regarding digital content and digital service execution:
Immediate Delivery & Waiver of 14-Day Right of Withdrawal: Under European consumer protection regulations concerning digital content and digital service performance, you explicitly acknowledge and agree that once digital content, custom diagnostic reports, or service planning materials have been delivered or made accessible, or once the performance of the service has begun, you expressly waive your 14-day statutory right of withdrawal or “cooling-off” period.
Finality of Digital Delivery: Because digital service data and bespoke planning files are intangible and cannot be physically “returned” via a standard logistics carrier, digital service packages are deemed fully delivered upon electronic transmission or account access enablement.
Chargeback and Dispute Acknowledgement: Due to the intangible nature of digital advisory services and customized scheduling, attempting to bypass these terms by filing an unauthorized or fraudulent chargeback with your bank or payment provider (Stripe) after digital content has been delivered or service preparation has commenced constitutes a breach of these Terms and Conditions. We reserve the right to submit these terms, delivery logs, and communication records to Stripe and relevant financial institutions to contest fraudulent chargeback claims.
User Responsibilities and Accurate Information
To ensure that our customized plant maintenance services and digital care plans are accurate and effective, you agree to:
Provide truthful, accurate, and complete information regarding your indoor or outdoor plant collections, environmental conditions, and contact details.
Respond promptly to communications sent via email (limited@greenkeeply.com) or telephone (+65 8377 4782) when scheduling on-site visits or clarifying diagnostic details.
Limitation of Liability
To the maximum extent permitted by applicable law, www.greenkeeply.com and its operator shall not be held liable for any indirect, incidental, special, consequential, or punitive damages—including loss of plant life, botanical degradation due to environmental factors outside our control, or data loss—arising out of or in connection with your use of our website or customized plant care services. Our total liability for any direct claim arising from a service purchase shall not exceed the total amount paid by you for that specific one-time service package.
Modifications to Terms
We reserve the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be posted directly on this page with an updated “Last Updated” date. Continued use of www.greenkeeply.com following any modifications constitutes your acceptance of the revised terms.
Contact Information
For any questions, concerns, or legal inquiries regarding these Terms and Conditions, please contact us directly using the official details below:
Brand Name: Greenkeeply
Website: www.greenkeeply.com
Customer Support Email: limited@greenkeeply.com
Direct Telephone: +65 8377 4782
Mailing Address: 50 Yio Chu Kang Road, Singapore 545560